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A global benchmark in service excellence, Forbes Travel Guide has been supporting the world’s most demanding organizations for decades in creating memorable customer experiences. Through its innovative learning approach, the Forbes team designs immersive, practice-oriented training programs built to address the operational realities of all industries.
By partnering with Forbes Travel Guide into our catalog through an exclusive partnership, Edflex strengthens its offering dedicated to customer experience, hospitality, and operational excellence. Edflex customers benefit from simplified access to premium training programs, recognized for their impact and high standards, all within a single platform.
An exclusive partnership in the service of customer experience
Forbes Travel Guide’s flagship programs are built around interactive, scenario-based learning journeys, combining narration, videos, practical exercises, and learning journals. This engaging methodology allows learners to immerse themselves in real-life situations and develop skills that can be applied immediately, regardless of their role, environment, or level of experience. The content is available in English and Spanish, making it easy to deploy internationally.
“Partnering with Edflex is a true alignment of purpose and passion. Their customer-centric approach to learning aligns perfectly with our mission to champion service excellence everywhere. Together, we create solutions tailored for real needs, empowering every Edflex customer, in any industry, to deliver first-class service and build lasting value for their teams, their clients, and our community.” - Juan Fer Yanguas, Manager, Business Development & Partnerships @ Forbes Travel Guide
Adding Forbes Travel Guide content within Edflex enables L&D teams to design personalized learning paths aligned with their business objectives, while ensuring a seamless, engaging, and measurable learning experience. A key value driver to support upskilling initiatives and foster a culture of service excellence at scale.
For Edflex, this partnership fully aligns with its mission: curating the best content providers to address the concrete needs of organizations and their talent.
“With Forbes Travel Guide, we are bringing a globally recognized leader in service excellence to the Edflex platform. Their immersive, real-world-focused content delivers real value to organizations looking to sustainably transform customer experience and employee engagement.” - Luis Camacho, Director of Customer Success @ Edflex
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