Confidentiality policy of the Edflex service

The Privacy Policy on this page corresponds to the one in force on the EDFLEX service. To consult the privacy policy of the site which presents the EDFLEX offer, please go here for more information. ‍ The company Edflex (“Edflex” or “us”) may process the personal data (the “Data”) of Internet users visiting the Site (or “you”). We place Data protection at the heart of our concerns and this Data Protection Policy allows us to inform you about the treatments we implement, in compliance with all European and French regulations on the protection of personal data and privacy, and in particular the General Data Protection Regulation 2016/679 of 27 April 2016 (“RGPD”) and Law No. 78-17 of 6 January 1978 relating to information technology, to files and freedoms changed.When this option is activated and financed by its customers, Edflex also offers a payment card service (EDCARD) to authorized Users. This service is provided by the payment service provider Treezor. Use of the payment card is subject to acceptance of the Treezor Privacy Policy.

1. Objectives of data processing

Your Data is only processed for:

  • Create your account and log in;
  • Respond to your contact requests and questions;
  • Host your data;
  • To improve our services and the functionalities of the Site;
  • Ensuring the security of the Site;
  • Guarantee the exercise of your rights and the defense of our rights;
  • Analyze the statistics of use of the Site.

We also use cookies. Find all the information by clicking on the link here.

We process your Data (i) with your consent, which you can withdraw at any time; (ii) when they are necessary for the provision of our services or to respond to your requests; (iii) when they allow us to comply with a legal obligation to which we are subject; (iv) to ensure our legitimate interests relating to the security of the Site, its proper functioning and to send you communications by email.

If you no longer wish to receive our communications, you can go to the section of your user profile in the “Settings” tab and adjust your preferences or click on the unsubscribe link provided for this purpose in our emails. It is possible to indicate it to us at the following address:

2. Data processed

Only Data strictly necessary for the achievement of the purposes specified above are processed. This Data is collected directly from you during your contact request or during the use of the Site (identity, contact details, content you are viewing, connection data, data from technical or tracking cookies with your consent, preferences, types of requests and any other information that you provide to us on the Site's collection forms).

As soon as necessary, we thank you for updating your Data.

3. Data recipients

We only transmit your Data to our subcontractors and partners when this is necessary for the achievement of one of the purposes mentioned above. Your name may be shared with other users of the Site when you recommend content. Finally, your Data may be transmitted to third parties legally authorized to access it upon specific request, in certain cases provided for by law: judicial authority, administrative authority, etc. Your Data may also be communicated to third parties if this is necessary to protect and/or defend our rights, to enforce these provisions.

We take care to work with subcontractors who do not transfer your Data outside the European Union. To find out more about the appropriate guarantees put in place in this respect, you can contact us at the following address:

4. Data retention period

We keep your Data only for 3 years from our last connection, except in the event of a request for deletion.

We also keep your logs of connection to the Site for security purposes for a period of 6 months. In addition, in accordance with the legislation in force, the Data necessary to defend our rights are kept for a period of 5 years after the end of the relationship with us.

However, your Data may be kept longer if a longer retention period is authorized or imposed under a legal, contractual, fiscal or social obligation.

5. Your rights

In accordance with the Regulations (in particular articles 15 to 22 of the RGPD), you have the following rights concerning the processing of your Data, within legal limits:

  • Right of access: to obtain information about your Data and a copy of your Data;
  • Right to information: obtain information on processing conditions (recipients, purposes, categories of data, etc.);
  • Right to rectification: correct or update your Data when they are inaccurate or incomplete;
  • Right to object: to oppose the carrying out of a treatment for reasons relating to your particular situation, or to withdraw your consent for treatments based on this legal basis;
  • Right to withdraw consent, when consent is the legal basis for processing;
  • Right to limitation: request not to process all or part of the Data temporarily, without requesting to delete them;
  • Right to erasure: request the deletion of your Data. This right cannot be applied if the processing of this data is necessary under a legal obligation, in particular concerning the obligation to combat money laundering and the financing of terrorism.
  • Right to portability: to obtain your Data in a structured and machine-readable format and to be able to transmit them easily to a third party;
  • Right to define specific guidelines for the processing of its post-mortem Data.

You can exercise your rights via the contact address mentioned below. In case of doubt about your identity, proof may be requested. We may reject any request that is abusive or unfounded in accordance with laws and regulations.

When you exercise your rights, we are committed to responding to you as soon as possible and, in any event, in compliance with legal deadlines.

6. Contact

To contact us and ask your questions about the processing of your Data, send us an email at

In the absence of a satisfactory response from us, you can contact our DPO by mail at the following address:

Ms. Yael COHEN-HADRIA - 4 rue Jules Lefebvre (We Work), 75009 Paris

In the absence of a satisfactory response, you can contact the supervisory authority, the Commission Nationale de l'Informatique et des Libertés (“CNIL”), located at 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.